Frequently Asked Questions
Are my counseling sessions confidential?
In order to disclose protected health information a signed “Release of Information” is required. Please advised that there are 3 circumstances which breach confidentiality and involve suspected abuse or neglect of a minor child or vulnerable adult, “imminent danger, to self or others, or the event of a court order.
How often will we meet?
How long does therapy last?
Many problems can be resolved in a brief period of time. However, there is no magic number to determine how long your process will last, and this will depend onn your progress throughout. During your initial assessment, we will determine if your needs are best met by Allied Counseling. If we’re not able to facilitate your needs fully, your therapist will refer you to another program.
What information do I need to verify my insurance benefits?
You’ll need one of three options to verify your insurance benefits:
- Name, date of birth, and address of the individual seeking service
- Name, date of birth, and address of the insurance policy holder
- Insurance policy name, member ID, and group member
What is the cost of services?
responsibility to verify the break down of your insurance plan.
How do I schedule an initial appointment?
Our business hours are Monday-Thursday from 8:00 AM – 5:00 PM and Friday 8:00 – 2:00 PM.
To request a new appointment call 701-203-9013 or send an email to firstname.lastname@example.org. The phone line is secure and confidential. Staff will respond within 1-2 business days and recognize how important it is to be seen as soon as possible.
If I am an existing patient, how do I schedule a return visit and communicate with staff?
For existing patients, the portal allows secure messaging that functions similar to texting, but protects your information. Communication through the poral is the preferred method. Staff are also available by phone or text which is secure and confidential. By accessing the portal, you can request and cancel an appointment and upload files that includes your insurance card. Online scheduling through the portal can be accessed here.
What insurances do you accept?
- ND Medicaid
- Sanford Health
- United Healthcare
- Preferred One
- Health Partners
- Sand Creek/All One Health
- MN BCBS
- ND BCBS
- Other States BCBS
- Live Well EAP
- TLC Advantage
- Private Healthcare Systems
- North Dakota Public Employees
- Multi Plan, Inc.